Netvoice is a responsive, client-focused Managed Service Provider helping clients achieve success through their IT communications and telephony.
Although the title of this page is "About us" the subject is, actually, you.
It's all about you:
Since we began, we've learnt that whatever we do (regardless of which new technologies we've adopted, or any passion for service delivery we have, how nice we are, or the accreditations we've achieved) unless the service we provide actually helps you run your business in a reliable, efficient and effective way, everything else is hot air.
Voting with feet:
In the ICT Managed Services industry, if people are unhappy with their provider they will go elsewhere fairly sharpish.
The reasons for change may be to do with value for money, speed of response, technical capability, or just people and the way that service is provided.
We're proud of our excellent client retention rate.
Technology-driven and service led Approach:
Although we're technology-driven we're service led and service is the key value that underpins everything we do. We strive to deliver a world-class client experience and our customers are our number one priority.
Honesty and professionalism is paramount to our client commitment. We realise that nobody is perfect, however we work hard to get it right most of the time. We aspire to be a stable partner for you, always striving to get better.